Privacy Policy

At My Nani's Secret, protecting your privacy is just as important as preserving the traditions behind every blend.

1. Introduction

Welcome to My Nani's Secret.

We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or place an order.

2. Information We Collect

We may collect the following information:

  • Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Order Information
  • Payment Information (processed securely through third-party providers)
  • Website Usage Data

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order and shipping updates
  • Improve our products and website experience
  • Prevent fraud and unauthorized activities
  • Communicate important updates regarding policies and services

4. Payment Security

Payments on My Nani's Secret are processed through secure third-party payment providers.

We do not store complete payment card details on our servers.

5. Cookies & Analytics

Our website may use cookies and analytics technologies to:

  • Improve website performance
  • Understand visitor behavior
  • Enhance user experience
  • Measure marketing effectiveness

You can disable cookies through your browser settings at any time.

6. Sharing Information

We do not sell or rent your personal information.

Information may only be shared with trusted partners involved in:

  • Payment Processing
  • Shipping & Logistics
  • Website Operations
  • Legal Compliance

7. Data Protection

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission can guarantee complete security.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete information where legally permitted
  • Opt out of marketing communications

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices, policies, or content.

10. Changes to This Policy

We may update this Privacy Policy periodically.

Any changes become effective immediately upon publication on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

My Nani's Secret
Email: hi@mynanissecret.com
Website: https://mynanissecret.com