Terms & Conditions

1. Acceptance of Terms

By accessing or using My Nani's Secret, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other policies referenced on this website.

If you do not agree with any part of these terms, please discontinue use of our website.

2. About My Nani's Secret

My Nani's Secret offers traditional spice and seasoning blends inspired by family recipes and culinary traditions.

We reserve the right to modify, discontinue, or update products, services, pricing, or content at any time without prior notice.

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.

However, minor variations may occur due to packaging updates, natural ingredients, screen settings, or other factors.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Payments are processed securely through trusted third-party payment providers.

We reserve the right to change prices, discounts, promotions, or offers at any time without prior notice.

5. Orders & Order Acceptance

Placing an order does not guarantee acceptance of that order.

We reserve the right to cancel or refuse any order due to product availability, pricing errors, suspected fraud, or other legitimate business reasons.

6. Shipping & Delivery

We aim to process and dispatch orders promptly.

Delivery timelines are estimates and may vary based on location, courier services, weather conditions, public holidays, or unforeseen circumstances.

My Nani's Secret is not responsible for delays caused by third-party logistics providers.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

8. Intellectual Property

All content on this website, including logos, product names, images, graphics, designs, text, recipes, and branding elements, is the property of My Nani's Secret and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, modification, or distribution is prohibited.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Interfere with website security or functionality
• Provide false or misleading information
• Attempt unauthorized access to website systems
• Upload harmful software, malware, or malicious code

10. Limitation of Liability

To the maximum extent permitted by law, My Nani's Secret shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the content, policies, or practices of third-party websites.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this page.

13. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

My Nani's Secret
Email: hi@mynanissecret.com
Website: https://mynanissecret.com